PrettyLittleThing Reviews

Prettylittlething.ca is an online fashion retailer that offers a wide range of women's clothing and accessories. The site features various categories including dresses, tops, two-piece sets, and more. They cater to different body types with sections for petite, tall, plus size, and maternity. The products are suitable for domestic and private use. The images of the products on the site are for illustrative purposes only and the actual products may vary slightly from those images. They take reasonable care to ensure accuracy, but all sizing and measurements of products detailed on the site are approximate. They also offer shipping services with various options for customers. Prettylittlething.ca is operated by Boohooplc.com Inc. The company is registered in England and Wales. The site also provides the latest on-trend fashion with new additions added daily. They also have a section where customers can shop the looks from their favorite influencers. Prettylittlething.ca is a one-stop shop for keeping up with the season's trends and key pieces. They offer a range of standout styles as well as safe options. Everything trending now is right there. They also have a section dedicated to spring knits, jumpsuits, wedding guest attire, and faux fur. Customers are advised to read the terms and conditions carefully before ordering any products from the site. By placing an order to purchase any of their products, customers accept and agree to be bound and abide by these terms and conditions. The terms and conditions contain important legal information about how they will provide products to customers, what to do if there is a problem, and other important information. Customers who do not agree to these terms should not place an order on the site. These terms and conditions contain a binding arbitration clause, a class action waiver, and a jury trial waiver clause that impact customers' rights in respect of how to resolve disputes. Unless customers opt out of the agreement to arbitrate within 30 days, they will only be permitted to pursue disputes or claims and seek relief against Prettylittlething.ca on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding. Customers waive their right to participate in a class action lawsuit or class-wide arbitration and are waiving their right to pursue disputes or claims and seek relief in a court of law and to have a jury trial. Customers are advised to contact customer services at Prettylittlething.ca if they have any queries or issues.

Pros of PrettyLittleThing.ca:

• Trendy and Affordable Fashion: Offers a wide range of trendy and affordable fashion items inspired by the catwalk and popular influencers.
• Body Positivity and Equality: Promotes body positivity, equality, and inclusivity, aiming to inspire confidence in customers regardless of body type, race, or gender.
• Sustainable Fashion: Has launched its first recycled collection, showing a commitment to sustainable fashion.
• Marketplace for Preloved Clothes: Provides a marketplace where customers can buy and sell preloved clothes.
• Homeware Section: Offers a range of homeware products in addition to clothing.

Cons of PrettyLittleThing.ca:

• Customer Service Issues: Many customers have reported poor customer service, including unresponsive or unhelpful customer service representatives.
• Quality Concerns: Some customers have expressed dissatisfaction with the quality of items, noting that they often look different from the photos online and may not fit as expected.
• Delivery Problems: There have been issues with delivery dates, with some customers waiting for extended periods without receiving their orders.
• Price Discrepancies: Some customers have reported being charged different prices than those listed online, which can be misleading and frustrating.
• BBB Rating: The company has a low BBB rating (1.06/5 stars) based on customer reviews, indicating general dissatisfaction with their purchases.