PrettyLittleThing Reviews
(Rated by 2238 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Price & Quality4.6
- Shipping & Delivery4.5
- Customer Service5.0
- Return Policy4.3
Recent Customer Reviews (12)
Tom Swift
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Ashland Berry
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Laraine Gideon
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Kirk Erickson
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Phoebe Collier
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Lucy Berglund
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Mark Patton
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Tanja Hoch
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Gregory Morton
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Vanessa Peters
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PrettyLittleThing Pricing
Basic Tops & Bodysuits
CA$10 - CA$50
Sweatshirts & Hoodies
CA$10 - CA$85
Pants & Leggings
CA$10 - CA$85
Dresses
From about CA$21.50 to over $200
Premium Collection
Around CA$40 to over $200
Shoes
About CA$85
Payment Methods
Accepted Payment Options:
Prices for items on Prettylittlething.ca vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For PrettyLittleThing credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
PrettyLittleThing Pros & Cons
Pros
1
Trendy and Affordable Fashion: The brand is known for its killer looks and next-level aesthetic. It delivers products inspired from the catwalk and the coolest muses of the moment.
2
Wide Range of Products: From the latest trend-led pieces to celebrity inspired looks, to the everyday wardrobe staples and that ultimate party piece, the site offers a wide range of products.
3
Body Positivity and Equality: The brand aims to inspire confidence in customers, endeavouring to build a community of #EveryBODYinPLT. It promotes body positivity, equality and all round feeling yo’self regardless of body type, race or gender.
4
Sustainable Fashion: The brand has launched its first recycled collection, showing a commitment to sustainable fashion.
5
Marketplace for Preloved Clothes: The site has a marketplace where customers can buy and sell their preloved clothes.
6
Homeware Section: In addition to clothing, the site also offers a range of homeware products.
7
Trendy and Affordable Fashion: Offers a wide range of trendy and affordable fashion items inspired by the catwalk and popular influencers.
8
Body Positivity and Equality: Promotes body positivity, equality, and inclusivity, aiming to inspire confidence in customers regardless of body type, race, or gender.
9
Sustainable Fashion: Has launched its first recycled collection, showing a commitment to sustainable fashion.
10
Marketplace for Preloved Clothes: Provides a marketplace where customers can buy and sell preloved clothes.
11
Homeware Section: Offers a range of homeware products in addition to clothing.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unresponsive or unhelpful customer service representatives.
2
Quality Concerns: Some customers have expressed dissatisfaction with the quality of items, noting that they often look different from the photos online and may not fit as expected.
3
Delivery Problems: There have been issues with delivery dates, with some customers waiting for extended periods without receiving their orders.
4
Price Discrepancies: Some customers have reported being charged different prices than those listed online, which can be misleading and frustrating.
5
BBB Rating: The company has a low BBB rating (1.06/5 stars) based on customer reviews, indicating general dissatisfaction with their purchases.
PrettyLittleThing Features and Benefits
Features
Trendy and Affordable Fashion
The brand is known for its killer looks and next-level aesthetic. It delivers products inspired from the catwalk and the coolest muses of the moment.
Wide Range of Products
From the latest trend-led pieces to celebrity inspired looks, to the everyday wardrobe staples and that ultimate party piece, the site offers a wide range of products.
Body Positivity and Equality
The brand aims to inspire confidence in customers, endeavouring to build a community of #EveryBODYinPLT. It promotes body positivity, equality and all round feeling yo’self regardless of body type, race or gender.
Sustainable Fashion
The brand has launched its first recycled collection, showing a commitment to sustainable fashion.
Marketplace for Preloved Clothes
The site has a marketplace where customers can buy and sell their preloved clothes.
Homeware Section
In addition to clothing, the site also offers a range of homeware products.